Morocco Emergency Numbers Every Traveler Should Save (2026)
- Peter
- 31 jul
- 5 min de lectura
Editor's Update – July 2026
This guide has been published the first time in 2021 and has been fully reviewed and updated with the latest verified Moroccan emergency numbers, police contacts, and institutional information. We've also added practical emergency call scripts in English and French, updated police contacts by city, and new safety advice for independent travelers. If you've saved an older version, we recommend replacing it with this updated edition.
Even though you can find everything, it is still important to register a list of numbers on your phone to avoid starting looking for them at the moment of greatest need. Apart from the number of your accommodation, local contact, the consulate and embassy and the company that booked your trip or accommodation or the local representative of that company, you will need some other numbers.
Morocco Emergency Numbers You Hope You'll Never Need
Nobody travels to Morocco expecting an emergency.
Yet accidents, medical situations, lost passports, road incidents or theft can happen anywhere in the world. Being prepared means you'll know exactly what to do if something unexpected happens.
This guide brings together Morocco's official emergency numbers, the most useful police contacts, practical advice and ready-to-use emergency phrases in English and French.
Hopefully you'll never need it. But if you do, you'll be glad you saved it.
Save This Guide Before You Travel
📱 Save it on your phone
Take a screenshot of this page or download it as a PDF before your trip. You can access it even without an internet connection.
🖨️ Print a copy
Keep a folded copy in your wallet, backpack or hotel room. If your phone battery dies, gets lost or is stolen, you'll still have all the essential numbers with you.
These are the most important emergency numbers you should know:
Service | Number |
Emergency (Mobile) | 112 |
Police (Urban Areas) | 19 |
Royal Gendarmerie (Rural Areas & Highways) | 177 |
Fire & Rescue | 15 |
Medical Emergencies (SAMU) | 141 |
Motorway Assistance (ADM) | 5050 |
National Railways (ONCF) | 2255 |
Anti-Poison Centre | 05 37 77 71 69 |
Epidemiological Watch | 080 100 47 47 |
Private Roadside Assistance (MAI) | 05 22 30 30 30 |
Which Number Should You Call?
For most visitors, 112 is the easiest number to remember.
If you're calling from a mobile phone and need urgent assistance, dial 112. The operator will direct your call to the appropriate emergency service.
Morocco also uses specialised services:
19 – Police inside cities
177 – Royal Gendarmerie for villages, highways and rural areas
15 – Fire & Rescue
141 – Emergency Medical Services (SAMU)
Knowing which service you're trying to reach can save valuable time.
Tourist Police & Main Police Stations
Most Moroccan cities have central police stations that can assist foreign visitors. Marrakech is unique in having a dedicated Tourist Police Brigade that specialises in helping international travellers.
City | Contact | Telephone | Notes |
Marrakech | Tourist Police | 05 24 38 46 01 / 05 24 88 86 80 | West side of Jemaa el-Fna. Multilingual assistance. Open 24/7. |
Marrakech | Central Police | 05 24 43 00 89 | Rue Ibn Hanbal, Guéliz |
Rabat | Central Police | 05 37 72 02 31 / 05 37 72 02 32 | Préfecture de Police |
Casablanca | Central Police | 05 22 98 98 65 | Boulevard Mohamed Zerktouni |
Fez | Central Police | 05 35 62 20 62 | Avenue Allal Ben Abdellah |
Tangier | Central Police | 05 39 94 04 77 / 05 39 94 06 70 | Commissariat Central |
Agadir | Central Police | 05 28 82 22 43 | Préfecture de Police |
El Jadida | Police Station | 05 23 34 27 94 | Sûreté Nationale |
Essaouira | Tourist Assistance | 05 24 38 46 01 | Tourist Police coordination via Marrakech |
Dakhla | National Emergency Services | 112 / 19 / 177 / 141 | Use national emergency services |
Marrakech's Tourist Police: A Unique Advantage
One of Morocco's best-kept travel secrets is Marrakech's dedicated Tourist Police Brigade.
Their officers regularly assist international visitors with:
Lost passports
Theft reports
Harassment
Tourist scams
Vendor disputes
Lost property
General visitor assistance
Many experienced guides will tell you that simply mentioning you're contacting the Tourist Police often helps resolve minor disputes quickly.
How to Make an Emergency Call
Emergency dispatchers cannot see what is happening around you.
The clearer your information, the faster they can send help.
Always give information in this order:
1. Identify Yourself
Give your full name and the phone number you're calling from.
2. Give Your Exact Location
Provide:
street name
hotel name
GPS location if available
nearby landmark
floor number
apartment or room number
3. Explain What Happened
For example:
Medical emergency
Car accident
Fire
Theft
Assault
4. Describe the Victims
Tell the dispatcher:
how many people are injured
whether they're conscious
whether they're breathing
if anyone is bleeding
5. Mention Any Ongoing Danger
Examples include:
Fire
Gas leak
Traffic danger
Building collapse
6. Stay on the Line
Never hang up first.
Follow every instruction until the dispatcher tells you the call can end.
Emergency Call Script
1. Introduce Yourself
English
"My name is [full name]. I am calling from [telephone number]."
French
"Je m'appelle [nom complet]. Je vous appelle du [numéro de téléphone]."
2. Give Your Location
English
"I am at [address / hotel / landmark]."
French
"Je suis à [adresse / hôtel / point de repère]."
3. Describe the Emergency
English
"This is a medical emergency."
"This is a traffic accident."
"There is a fire."
"I have been robbed."
French
"Il s'agit d'une urgence médicale."
"Il s'agit d'un accident de la route."
"Il y a un incendie."
"J'ai été victime d'un vol."
4. Describe the Victims
English
"There are two injured people."
"They are unconscious."
"He is not breathing."
"She is bleeding."
French
"Il y a deux blessés."
"Ils sont inconscients."
"Il ne respire pas."
"Elle saigne."
5. Mention Remaining Danger
English
"There is still a risk of fire."
"There is a gas leak."
French
"Il y a toujours un risque d'incendie."
"Il y a une fuite de gaz."
6. Stay Connected
English
"I will stay on the line."
French
"Je reste en ligne."
Essential Emergency Vocabulary
English | French |
Unconscious | Inconscient(e) |
Bleeding | Saigne / Saignent |
Not breathing | Ne respire pas |
Heart attack | Crise cardiaque |
Broken bone | Fracture |
Fire | Incendie |
Car accident | Accident de voiture |
Knife | Couteau |
Weapon | Arme |
Lost | Perdu |
Stolen | Volé |
Harassment | Harcèlement |
Safety Tips Every Traveler Should Know
Keep Your Hotel Details With You
Write your hotel name, address and telephone number on a small card and keep it in your wallet. If your phone isn't available, someone else can quickly tell emergency services where you are staying.
Travelling Outside the Cities?
Remember 177.
The Royal Gendarmerie is responsible for Morocco's highways, villages and rural regions.
Medical Emergency?
Dial 141 immediately.
SAMU coordinates ambulances and emergency medical care before arrival at the hospital.
Lost Your Passport?
Report the loss to the nearest police station before contacting your embassy or consulate. You'll need the police report to obtain emergency travel documents.
Driving in Morocco?
If you're travelling on Morocco's motorways, 5050 connects you directly with ADM motorway assistance.
Before You Leave Home
A few minutes of preparation can make a significant difference during an emergency.
✓ Save this page on your phone.
✓ Print a paper copy.
✓ Write down your accommodation details.
✓ Save your travel insurance emergency number.
✓ Tell a family member your travel itinerary.
Travel Smart. Travel Prepared.
Morocco welcomes millions of international visitors every year and remains one of North Africa's most established travel destinations.
Most journeys are completed without incident.
But experienced travellers know that good preparation isn't about expecting problems—it's about travelling with confidence.
Save this guide before you leave.
Hopefully, it will remain the most useful page you never have to use.
Disclaimer
Emergency telephone numbers, institutional responsibilities and operational procedures may change following administrative updates. This guide has been compiled from official Moroccan public authorities and government sources and reflects the latest verified information available for 2026. Travelers should always follow the instructions of local emergency services during an incident.
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